Terms & Conditions

User Agreement
Use of this site is subject to the following terms and conditions.

Acceptance of Terms
By accessing this site and/or purchasing products from Totally Charmed, you agree without exception to all terms and conditions listed herein. If you do not agree with any of these terms of service, please do not use the site or purchase from
Totally Charmed. Please review this agreement periodically as we may, at any time, modify these terms of service. Upon modification, your continued use of this site signifies your acceptance of any and all changes

Copyrights, Trademarks and Other Proprietary Rights
All content on this site is the property of Totally Charmed. All content is subject to the appropriate copyright, trademark or other intellectual property laws. You may use the content only for your personal use. You must keep intact all copyright, trademark or other proprietary notices or marks. You may not copy or reproduce any content obtained from this site. You agree not to alter, modify, publish, distribute, sell, broadcast, transmit, create derivative works from, or edit any content of this site without the expressed written permission of Totally Charmed and/or any appropriate third parties. Any copyright infringement will result in termination of service and possible legal action.

Cancellation Policy
We offer a 14 day cancellation policy in accordance with the Government online and distance selling act.

Returns Policy
We support a full replacement policy on any damaged goods purchased directly from Totally Charmed. Although every care is taken to ensure that products purchased from Totally Charmed are in perfect condition when dispatched, in the event of goods arriving damaged, Totally Charmed will provide a full replacement or refund if the goods are returned promptly and proved to be defective in any way. In accordance with distance selling regulations, if you find your purchase is unsuitable please inform us within 7 days of receipt and we will provide a refund. The buyer will be responsible for paying the return postage. We regret that due to hygiene regulations we are unable to accept returns on any pierced earrings or jewellery sets that contain pierced earrings, other than damaged or defective goods. Returned items should be sent back to us with their original packaging and within 7 days of receiving a returns confirmation email. Customers should take reasonable care when returning any item/s. Items received outside these guidelines will only be subject to issuing credit to the value of the purchase, and this decision is at the sole discretion of management. When returning items we strongly recommend that you obtain proof of posting. We cannot accept responsibility for parcels lost in transit. Upon receipt of items returned as faulty, we will arrange for an exchange when appropriate. In cases when a faulty item cannot be exchanged then a refund for the value of the item will. Please use the Returns page to obtain a RMA number.

Disclaimer of Warranties
Use of the Totally Charmed website is at your own risk. The content and service is provided on an "as is" basis. Totally Charmed offers no warranty of any kind, express or implied. Totally Charmed does not warrant that any content on this site is accurate, that this site will be available at any particular time, or that any errors will be corrected.

Limitation of Liability
Totally Charmed shall not be liable for any damages of any kind arising from the use or inability to use this site. This includes any direct, indirect, incidental, consequential, special, or other damages. Nor shall Totally Charmed be liable for the costs of substitute goods or services or the costs of goods or services resulting from unauthorized access or transmission alterations. You hereby waive any and all claims against Totally Charmed and its divisions, subsidiaries, partners, licensors or agents arising from any use of this site.

Indemnification
You agree to indemnify and hold harmless Totally Charmed from any claim or demand, including reasonable attorneys' fees, made by any third party due to your use or misuse of this site.

Third Party Sites
Totally Charmed does not control the content of the internet outside of its site. We may provide links to other sites which are beyond our control. Inclusion of a link is not an endorsement or recommendation of the site. You acknowledge that Totally Charmed is not responsible for the content of third party sites and understand that we make no claims as to the quality or legality of any such site and hereby waive any claim you might have in regard to such.

Newsletters
Totally Charmed may, from time to time, notify you via email of special offers or other relevant news. Your email address is kept private at all times and is not made available to any third party unless required by law. All requests to be removed from our mailing list will be promptly honoured.

Restatement
Should any part of this agreement be legally deemed in conflict with the laws which govern these terms of service, such part will be considered to be restated in accordance with the applicable laws and reflecting the original intentions as nearly as possible. The remaining portions shall remain in full force and effect.

Consequences for Violations
Should it be determined at Totally Charmed's sole discretion that you have violated this user agreement or have demonstrated other inappropriate conduct, we reserve the right to notify you of a breach of terms of service via email. We also reserve the right to notify and fully cooperate with law enforcement for further action and take any other action we deem appropriate.

Applicable Law
This User Agreement/Terms of Service and any dispute arising thereof shall be governed by and construed in accordance with the laws of England
. You agree that any litigation arising out of these terms of service or your use of this site shall be filed only in England.

Modification of the Totally Charmed website
We reserve the right to change, modify or discontinue any or all content and/or services of Totally Charmed website with or without notice and without liability to you or any other parties.

Modification of User Agreement/Terms of Service
We may modify this User Agreement/Terms of Service at any time with or without notification. Your continued use of the Totally Charmed website following the posting of any changes constitutes your acceptance of those changes.

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